Returns & Refund Requests

Request a Return or Refund

Under Dutch and EU consumer law, you have the right to return your order within 14 days of delivery.

To submit a return or refund request, please sign in to your account using the button below. You can request a return for any fulfilled order directly from your order overview.

Request a Return

How it works

  1. Click the button above and sign in with your email address.
  2. You'll receive a 6-digit verification code by email — no password needed.
  3. Select the order and the item(s) you'd like to return.
  4. Choose a return reason and submit your request.
  5. We'll review your request and respond within 2 business days.

Return Conditions

Items must be unworn, unwashed, and in original condition.

Returns that do not meet these conditions will not be accepted.

If you have any questions, feel free to contact us.